MeowVPN Privacy Policy

Last updated: November 11, 2026

This Privacy Policy explains how Byte64 (“we,” “us“), a sole proprietorship in British Columbia, Canada, doing business as MeowVPN, collects, uses and shares information when you use the MeowVPN apps for iPhone, iPad, Mac and Android, the MeowVPN browser extension, and meowvpn.com (together, the “Service“).

It is written to meet the EU and UK GDPR, Canada’s PIPEDA and British Columbia’s PIPA, Japan’s APPI, and the California CCPA/CPRA.

1. Our core commitment

We do not record the websites or apps you visit while connected, the IP addresses or domains you connect to, your DNS queries, or the content of your traffic. We do not sell your personal information, and we do not show ads.

2. What we collect

2.1 Your account

You can use the free plan without an account. If you create one, we store:

  • your email address and name, and a hashed password (never the password itself), or
  • if you sign in with Apple or Google, the account identifier and email address they share with us;
  • when your account was last active.

2.2 Your devices

When you install an app or the extension, it creates a random device ID (not derived from anything about you) and a secret key used to sign requests to our servers. For each device we keep:

  • the device ID, its secret key, and the type of client (app or extension);
  • the IP address and time of its most recent request to our servers (each new request overwrites the previous one, so we keep only the latest);
  • which of our VPN servers it last used, and when.

We use this to authenticate your device, block replayed requests, limit abuse, and fix connection problems.

2.3 VPN connections

To connect you, our servers hold a WireGuard configuration for your device: its public key and the private address we assign it inside the VPN. While that configuration exists, the server software keeps the time of your device’s most recent handshake and a running total of data sent and received. This is needed to run the connection and to apply your plan’s speed. It does not include where your traffic goes.

We also collect server-wide statistics that are not linked to any user (CPU, memory, total bandwidth, number of connected devices). We keep these for 7 days in detail and as hourly totals after that.

2.4 Subscriptions and payments

If you buy MeowVPN Pro, the payment is handled by Apple (App Store), Google (Google Play), or Stripe (on meowvpn.com). We never see or store your card details. RevenueCat manages subscriptions for us and tells us your plan, product, price, store, purchase and renewal dates, and whether it will renew. We keep this purchase history with your account.

2.5 Location lookup and VPN check

To suggest a nearby server and show your approximate location, our server sends your IP address to ipgeolocation.io and returns the country to your app. A status check sends your IP address to iphub.info to see whether your current network is already a VPN or proxy. We don’t store either result.

2.6 Support

If you email us or send a request through the app (for example, for a new server location), we keep your email address and message so we can answer.

2.7 Crash reports and analytics

The apps and the extension contain no analytics, advertising or crash-reporting tools. If you have agreed to share diagnostics with Apple or Google, they may pass anonymous crash reports to us under their own privacy policies.

2.8 Our website

meowvpn.com uses Google Analytics only if you agree to it in the cookie banner. We do not use advertising cookies.

Data Purpose Legal basis (GDPR / UK GDPR)
Account, devices, VPN configuration Provide the Service Performance of a contract
Subscriptions and payments Provide Pro, billing, tax records Contract; legal obligation
Latest IP address and timestamps Security, abuse prevention, troubleshooting Legitimate interest
Location lookup, VPN check Show your status, suggest a server Legitimate interest
Website analytics Understand how the site is used Consent

4. How long we keep it

  • Account and devices: until you delete your account or ask us to. You can delete your account in the app (Profile → Delete Account) or by emailing us. Deleted data may remain in routine server backups for a limited time until they are overwritten.
  • VPN configuration: until the device is removed or its account is deleted.
  • Purchase history: as long as tax and accounting law requires (usually six years in Canada).
  • Support messages: until we no longer need them to help you, or until you ask us to delete them.
  • Server statistics: 7 days in detail, hourly totals after that (not linked to anyone).

5. Who we share it with

We share data only with providers that help us run MeowVPN:

  • Hosting: Hostinger (our backend, website and email), and the VPN server providers RackNerd (United States, Canada), Kamatera (Japan, Netherlands), UKNode.co.uk (United Kingdom), BinaryLane (Australia) and Netcup (Germany).
  • Subscriptions and payments: RevenueCat, Stripe, Apple and Google.
  • Sign-in: Apple and Google, if you choose to sign in with them.
  • Lookups: ipgeolocation.io and iphub.info (your IP address only, see 2.5).
  • Analytics: Google Analytics on meowvpn.com, only with your consent.

We disclose data to authorities only when required by a valid, legally binding order from a court or authority with jurisdiction, and only what we actually hold, which never includes your browsing activity. Where the law allows, we will tell you first.

6. International transfers

Our servers are in the United States, Canada, the United Kingdom, the Netherlands, Germany, Japan and Australia, and our providers may process data in other countries. For EU and UK data sent to countries without an adequacy decision, we rely on Standard Contractual Clauses (with the UK Addendum) or our providers’ equivalent safeguards.

7. Your rights

Wherever you live, you can ask us for a copy of your data, to correct it, or to delete it. Email [email protected]; we may need to confirm the request comes from you.

  • EU and UK: you also have the right to restrict or object to processing, to data portability, and to withdraw consent at any time. You can complain to your data protection authority (in the UK, the ICO).
  • Canada: you can complain to the Office of the Privacy Commissioner of Canada or to BC’s Office of the Information and Privacy Commissioner.
  • Japan: you can ask us to disclose, correct or stop using your personal information under the APPI.
  • California: you have the right to know, delete and correct your information, and to opt out of its sale or sharing. We do not sell or share it, and we will not treat you differently for using these rights.

8. Security

VPN traffic is encrypted with WireGuard. Requests between your device and our servers use HTTPS and are signed with your device’s secret key. Passwords are stored only as hashes. No system is completely secure, but we work to protect your data and keep as little of it as we can.

9. Children

MeowVPN is not meant for children under 13 (or the minimum age in your country), and we don’t knowingly collect their information.

10. Changes

When we change this policy we update the date at the top. If a change is significant, we will tell you in the app or by email before it takes effect.

11. Contact

Byte64 (MeowVPN), British Columbia, Canada
[email protected]